The Fishman Promise: To delight our customers with every product, service, and solution we provide
Delighting Customers – Our Value Proposition Story
- Fishman Flooring Solutions provides personalized flooring experiences, inspiring the industry to seek our unprecedented talent.
- We are employee-owned and customer-driven, which means our customers are supporting their local business and we can be flexible and nimble.
- Knowledgeable local branch and business managers with decades of experience strive to earn trust first and business second.
- Customers who call speak with the local branch, not a call center.
- We answer our calls, on average, within three rings or 12 seconds.
- Dynamic web order entry system helps our customers be efficient 24/7.
- Local inventory from top vendors specific to the needs of our 45+ branches in 20 states, and our floor covering service providers.
- Products are delivered by Fishman Flooring Solutions employee-owners.
- Extremely low delivery fee of $39.95, no fuel surcharge or surprise fees. This provides consistency when you price a job and encourages you to bundle products with us.
- Over 105 years of experience providing solutions and insights to our customers.
- We offer a brand of finished flooring products, called Landmark Interiors, which is backed by the knowledge and experience of Fishman Flooring Solutions experts.
- Fishman Flooring Solutions is a founding member of the buying group Powerhold, which works for the good of its partners within the floor covering industry.
- As a distributor, we curate and offer products from 100+ vetted manufacturers. Our high performance standards mitigate unseen risks for your company by eliminating problematic or unreliable brands.
- Through our dedicated brands and manufacturers, we have relationships with the very best in the industry and we are the #1 professional service firm for Johnsonite, Tarkett, and Ardex in North America.
